We struggled for some time with the last company we used for computer and networking purposes. The last company didn’t take the time to visit our mobile units and fully understand the needs specif to our company. Special ordered equipment had a high failure rate and a high price tag. Ultimately, they were not reliable and in today’s computer-centric world, we needed a better partner.
One of the things we appreciate about Unbound Digital is that they have more than one eld technician that took the time to learn our operation and the needs that are specic to the mobile business we operate. Once they understood who we were and what we were trying to achieve, they were able to provide reliable hardware and software at a competitive price. In addition to serving our mobile company, they were more than capable in setting up three of our sister companies with once networking and system-wide protection as well as the hardware necessary to run the businesses. They have phone support that we can rely on, and we are pleased with their response time in the rare occasion we have required their assistance on site.
They understand where our priorities and the priorities of our customers lie and have been able to oer reliable solutions to improve the performance of our company and decrease down time,which is critical in the patient care centered eld in which we operate. In addition to using them for work, I also trust Unbound Digital with my personal computer needs. I would recommend Unbound Digital to anyone in the Tri-Cities area looking for a reliable solution to their technical needs.
Unbound Digital has been our IT support company for over 3 years, we are very pleased with the timeliness of their response, the quality of their work and professional experience with the entire team . I switched to Unbound Digital after being with another computer maintenance service that was not meeting our needs, after a great deal of frustration I called Unbound Digital and was immediately impressed with the customer service and responsiveness of the technicians.
As our business grows in size and complexity Unbound Digital is uniquely positioned to meet all our current and future needs. In short; they are the best and I would recommend them to any company regardless of size.
I would like to take this opportunity to recognize, Unbound Digital for their outstanding service and dedication that they have provided to Cantech Industries since 2001. Cantech is a Pressure Sensitive Tape Manufacture with three manufacturing plants and oces located in Canada and the United States. The headquarters is located in Montreal Canada, all systems throughout Canada and the US are communicating through the servers that are located there. Unbound Digital does an outstanding job working with the Cantech’s IT Systems to insure they are running smoothly and stay up to date on day to day basis..
Northeast Community Credit Union had an issue with a check imager at our Johnson City oce. Unbound Digital came the very next day. Our credit union loves the fast service they oer as well as excellent communication. When arriving at our Johnson City oce, they were very professional and had our issue resolved in a matter of minutes. While the gentleman was here not only did he x our problem he let us know what to do in case the issue ever happened again. We like unbound digitals service because they are always willing to help with the current issue as well as give valuable advice. They also have fast service and great communication. Thank you from Northeast Community Credit Union.
I have used Unbound Digital on several occasions both personally and for business. The customer service and communication is superb. I can recommend them without reservation for any computer or technical needs you may have. The sta is very professional and I always feel listened to and valued as a customer.
I have been using Unbound Digital for several years. I have been very happy with their work. I have had them out to my business and I have taken computers in to them for repair. They are good at contacting me with a quote and not charging me for things I do not need. They complete the work when they say it will be done and their prices are very reasonable. I have recommended them to many other people and would not hesitate to do business with them again.
I have used Unbound Digital on several occasions both at home and work. I have found Jason's company to provide excellent service and reasonable costs. I would highly recommend Unbound Digital.
Unbound Digital has done some amazing work for us here at First Christian – Johnson City. They understand the needs of a non-prot/church that operates on the magnitude of a medium-size business and have constantly provided creative, affordable business-class solutions for our operations that involves over 40 staff members serving 2,500 on a regular basis.
I run a Business Coaching business in the TriCities working with businesses from just a few employees to 30 or more. This ranges from several hundred thousand to tens of millions of dollars in revenue. I have been a PC user for most of my professional career but made the decision to
switch to Apple last year. We now run both PC and Apple within our oce which can present a challenge. Jason Miller and the team at Unbound Digital has helped us through the installation and conversion to Apple on some of our computers as well as setting up the back for both PC and Apple products.
Unbound Digital is uniquely qualied to help the business owner through the set up, installation, backup as well as the occasional issues that occur in the operation of a business with the many
oftware challenges we have. Especially important to me was the ability to handle both the PC and Apple formats. The Unbound Digital team has been there for us when needed to keep my business running and maintain service to my clients through challenges we have faced with our computer requirements.
I would recommend Jason and his team to anyone looking for support for the computer needs personally or for their business.
Highly recommended. Part of my job is having to find remote companies to help me at my properties with computer and network issues. I kid you not, Unbound Digital is hands down the best company I have ever worked with. They are completely self-sufficient, very knowledgeable and get the job done fast. What else can I ask for? I wish I could clone Jason, the owner, because I need him all across the country.
If you want the BEST to take care of you or your business, then look no further. Jason Miller and the crew at Unbound Digital will take care of you and your needs. Our business wouldn't be where it is today, had we not had the help from them. I would recommend them to anyone at any time! Thanks guys for always being there when we need you!
Great people to work with, always helpful and nice.
Our Company, Cantech ind., wouldn't know what to do without the expertise of Unbound Digital and their technicians. We have been using Unbound Digital as our Out Sourced IT Department since 2000 and they have completely installed and ran all of our network cabling to 50+ computers and installed and setup our 2 servers installed out conference room projection system and much more. Unbound Digital has a quick response and helpful and courteous technicians. We would highly recommend them to anyone needing a IT company to help out their business or even for personal use.
I have used and rely on Unbound Digital for all my computer needs. They are quick to respond, have competitive pricing and are willing to help answer questions when I need them. I appreciate good service in a local company, thanks.